Frequently Asked Questions

The total price displayed at checkout includes the cost of the bag. There are no hidden charges. For international orders, customs and import duties may apply, which will be the responsibility of the recipient.

We are very grateful to offer you best after sales service. If you are not satisfied with our product or find any defect in our product just send the photo  of product (to show deffect)  and send it back,  we will replace  the product or refund your money. For more information please see our "policy part".

Absolutely! We have a hassle-free return policy. If you're not completely satisfied with your purchase, you can return or exchange the bag within 30 days of receipt. Please refer to our Returns and Exchanges page for detailed instructions.

We ship worldwide. Your order will be carefully packaged and delivered wherever is most convenient for you.

Shipping is free on all orders. 

We want you to have your new product as soon as possible, so in-stock items typically ship out 1-3 business days after the order is placed (or if it’s a pre-order, then on the date specified on the product page). If product is out of stock, then processing time may be 2-7 day. 

Delivery takes between 4-12 business days depending on your location. You'll be able to track your package by using the Shipping Confirmation email that we send as soon as your order begins its journey. Please allow 3 business days to receive your shipment notification email after placing your order.

Yes, we strive to provide accurate measurements for each bag. However, please allow for a slight variance of a few centimeters due to manual measurement.